Shipping & Returns

Refund & Returns Policy
NO REFUNDS, NO RETURNS. ALL SALES ARE FINAL!  Be sure to check product description and make sure the quantity of items in your cart order is accurate before completing your order.

Shipping 

Shipping Policy – Ontario, Quebec & Nationwide

 

Details:

  1. Orders will ship Canada Priority Mail.
  2. Shipping is quoted in the shopping cart prior to check out.
  3. Handling Fee – $2.50 per order.
  4. Orders not eligible for having additional items added to order.
  5. We do not ship orders by the pallet and freight carrier.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.


Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

International Shipping

Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Details:

  1. At this time, International shipping is limited to US Territories, Hawaii and Alaska only.
  2. Our shopping cart will quote CPS rates to ship to your location, these rates DO NOT include brokerage, duties or taxes. If we are unable to give a quote at the time of your order, you will be charged the actual shipping costs at the time of shipping.
  3. Handling Fee – $4.50 per order.
  4. Orders not eligible for having additional items added to order.
  5. Entire order must ship together. No back orders or split shipments.
  6. We do not ship orders by the pallet and freight carrier.

 

Order Processing & Transit

We reserve the right to refuse shipment to areas that are known to have a high amount of fraud or problems with packages clearing customs. In the event that the consumer refuses delivery, provides an incorrect address or the shipment is rejected by customs, the consumer is responsible for all shipping charges. It is the responsibility of the consumer to conduct the proper research in advance of any sale, to determine that there are not particular restrictions on their selection of goods that would result in their exclusion from the country of import. Once shipped, transit times may vary depending on the region and customs clearance procedures. Khaddy's has no control over the transit time for international package(s).

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